Basset & Gold Bond Redemption

At Basset & Gold, we understand that it is not only the great rates of return and well-designed products that’s important to our investors, but also the reassurance that once the investment product has matured, that the redemption process is seamless, effortless and prompt, ensuring our investor's principal sum is redeemed at par value on the maturity date.

As Basset & Gold investors complete the redemption process, we from time to time, survey their experience and their levels of satisfaction.

What we found:

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Feedback

100% of our surveyed sample felt they had received their funds in a timely manner

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Support

80% of our surveyed sample felt their redemption requests had been delt with to their satisfaction.

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Loyalty

100% of our surveyed sample felt they were satisfied with the redemption process.

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Customers

90% of our surveyed sample were likely to recommend Basset & Gold to a friend

Customer feedback -Redemption process

Every thing was well organisedAwat
The whole process was easy to follow and went through without a hitchQuincey
Customer Care very goodPatricia
Everything according to expectation thank youEric
Quick. efficient serviceMichael

Great rates of return

With over 1500 investors and growing rapidly, all of whom are enjoying great rates of return on their investments, it is particularly important to us that the redemption process runs smoothly and principal sum is redeemed at par value on the maturity date. Weather they choose to reinvest with us or not, we wish all our future customers to know the investment process, from bonds selection and ‘on-boarding’, to maturity and redemption, is a simple, hassle free and ultimately rewarding experience.
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